2010
August 27, 2010
by Gina Dykas
WARNING! Yesterday afternoon I received an email from Bank of America (or so I thought). It stated that multiple computers have tried logging into my account, but have failed and they recommend I change my password. I followed the hyperlink in the email that came up with a Bank of America form asking me for my address, social security number, credit/debit card number, birthday, and the list goes on. Unfortunately, I proceeded with the form trusting it was really from my bank.
This morning, I received the same email again, but this time I forwarded it on to our senior engineer to take a look. Sure enough, after researching the email it was a scam and a "phishing" email. Needless to say I called Bank of America right away and they gave me steps to take to ensure my accounts would be safe. I changed all my passwords again after finding out this was fraudulent since the scam lead me to "confirm" everything yesterday. This is not a joke- DO NOT OPEN anything or follow any hyperlinks if you receive this email. A customer service representative reassured me they will never put a hyperlink in an email to notify you of changes (or to change account)- they will simply tell you to log in to your account and make changes from there.
If you have any questions or this happened to you, contact your bank as soon as possible. If spam continues, Symmetric Group can also help by monitoring these phishing emails. Please spread the news to friends, coworkers, family, and anyone you can think of!
Great post! I came to this site like two weeks ago but I couldn't find it again... it's in my bookmarks now though :) 
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